Role of E-learning in Quality Assurance during COVID 19 Pandemic: Challenges and the Road Ahead

  • Shyam Singh Inda Assistant Advisor, NAAC, Bengaluru, India
  • Ravi Kumar. K Research Scholar KIIT University, Odisha, India
Keywords: Online Education, E-Learning, HEIs, COVID-19, NAAC


The global pandemic of COVID-19 has transformed the academic delivery mechanism from classroom mode to the online /e-Learning mode. Most of the higher educational institutions and Universities transformed their infrastructure to cater to the challenges of academic delivery during the time of the Pandemic. This paper has made an attempt to analyze the overall scenario, challenges, perspectives, and the roadmap ahead to strengthen the health of higher educational institutions and to focus on enhancing the quality assurance of academics and allied areas in HEIs. The impact of COVID-19 on education during the lockdown period has been studied with a focus to understand the challenges and opportunities for HEIs. The current paper has focused on studying the status of the higher education sector across India and made recommendations for improving the health of higher education and HEIs both from qualitative and quantitative dimensions. This paper has shared the recommendations for HEIs to enhance the overall effectiveness of the teaching-learning process during the pandemic and post COVID-19 scenario.