ROLE OF HUMAN RESOURCE INFORMATION SYSTEMS IN IMPROVING TOURISM: A CONCEPTUAL STUDY OF SITUATION IN ARUNACHAL PRADESH
Abstract
Need for an efficient HR practice for smooth business operation requires no explanation in modern day business situation. Similar is the case with the tourism industry. Arunachal Pradesh has immense possibilities in tourism and hospitality industry because of its vivid scenic beauty, unique topography, picturesque landscape, and plenty of virgin natural resources. All of this requires a skilled, potent, and efficient workforce to deliver a memorable experience to tourists and visiters. A successful tourism business cannot be realised without a competent workforce who are directly responsible for rendering quality and memorable tour experience. Human Resource Information Systems (HRIS) is known to enhance the competence of human resources and facilitating it by automation, objectivity, reliability, accuracy, and responsiveness. Through this article, efforts are laid to establish that for improving tourism in Arunachal Pradesh it is important to improve the current HR practices through an effective HRIS.