Customer Satisfaction-Loyalty Link in Indian Online Retail

  • RITU SRIVASTAVA Assistant Professor, Management Devevelopment Institute , Gurgaon (Haryana)
Keywords: Customer Satisfaction, Online Retail, Repurchase Intention

Abstract

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Published
2014-12-31
How to Cite
RITU SRIVASTAVA. (2014). Customer Satisfaction-Loyalty Link in Indian Online Retail. Management Insight, 10(2), 57-60. Retrieved from http://journals.smsvaranasi.com/index.php/managementinsight/article/view/456