Monica Bansal, Director, Panjab University Rural Centre Kauni, Sri Mukstar Sahib, Punjab,, India

• SMS Journal of Entrepreneurship & Innovation Vol. 7 No. 2 (2021): SMS Journal of Entrepreneurship & Innovation (June) - Articles
  Customer's Perception Regarding Behaviour and Dealing of Bank Employees related to CRM Practices -An Empirical Evidence from Haryana
  Abstract  PDF