A STUDY ON LEVELS OF EMPLOYEE PARTICIPATION WITH THE HIERARCHY IN BANKING SECTOR : A COMPARATIVE STUDY OF SBI & HDFC BANK

Anchal Pathak

Anchal Pathak Assistant Professor, School of Management Sciences, Varanasi (Uttar Pradesh)

Keywords: Participative Management, Decision making, autonomy, opinion seeking, involvement, Psychological Participative Index (PPI).

Abstract

After 1991, the banking scenario has been changed completely, the impact of globalization and
privatization has affected work culture of both public and private sector banks. The need for some form
of employee or worker involvement was felt in the mid-1950s and 1960s, well after independence, and
more by the government than by the employers because of the need of rapid industrialization. The
greatest and widely accepted benefit of participation is the increased work ownership of employee. An
employee is better able to relate himself/herself with his or her work and this improves performance and
efficiency at work. This paper study the levels of employees participation at different hierarchical level
in both public (SBI) and private (HDFC) sector banks in east region of Uttar Pradesh.To measure the
participation level of employees, Psychological Participation Index (PPI) was used which was developed
by A.P Singh and D.M Pestonjee. Further t-test, Chi- square test and ANOVA were applied and it emerged
from the study that with the increase in hierarchical level the participation increases in SBI where as
no such relationship was found in HDFC bank.