NON-VERBAL COMMUNICATION-AN ESSENCE OF INTERPERSONAL RELATIONSHIP AT WORKPLACE

Ashish Kumar Tiwari

Ashish Kumar Tiwari Assistant Professor, School of Management Sciences, Varanasi (UP)

Keywords: Facial expression, Body language,, Interpersonal relationship,, Non-verbal communication,

Abstract

individuals. When individuals speak, they normally do not confine themselves to the mere emission of
words. A great deal of meaning is conveyed by non-verbal means which always accompany oral disclosureintended
or not. It can also be said that, a spoken message is always sent in two parallel levels, the first
one is verbal and second one is non-verbal.Facial expressions and body language are the most common
way of non-verbal communication. Nonverbal communication is the process of communication through
sending and receiving wordless (mostly visual) cues between people. Today when we interact with others
(interpersonal communication) we continuously give and receive wordless signals. In the present study
an attempt has been made to explore the significance role of non-verbal communication in maintaining
the longevity and effectiveness of interpersonal relationship. The present paper deals with what is nonverbal
communication, its various forms and types, how to interpret them, and also some tips of how to
enhance these non-verbal communication. An attempt has also been made in this paper on how to improve
the interpersonal relationship with the help of effective non-verbal communication.